FAQs
WHO ARE HERB AND LOU?
Herb and Lou were the grandfathers of the founders. They were really cool guys with a really cool idea.
DO THE CUBES HAVE ALCOHOL IN THEM?
No. Infused Cubes are alcohol-free, and are meant to be mixed with either alcohol for cocktails or seltzer for mocktails.
ARE THE VEGETARIAN/VEGAN FRIENDLY?
Yes. There are no animal products in the cubes.
ARE THE CUBES GLUTEN-FREE?
There’s no gluten in our products, but they are not certified gluten-free.
ARE THE CUBES KOSHER?
Although there are no non-Kosher ingredients used in our products, they are not Kosher certified.
ARE YOUR PRODUCTS MADE IN THE U.S.A.?
Yes, we’re proud to say that all Herb & Lou’s products are made in the U.S.A.
DO THE CUBES COME FROZEN?
The cubes do not arrive frozen. They should be put in the freezer at least 24 hours before enjoying them.
SHOULD I STORE THE CUBES IN THE FREEZER?
We recommend storing them in the freezer so you always have them ready to enjoy when the mood strikes. You can also store them in the pantry -- just make sure you allow 24 hours for them to freeze before you want to use them.
HOW LONG UNTIL THEY EXPIRE?
Each box of cubes expires two years after its production date. You’ll see the date specific to your purchase on your box(es). Although we hope you like the cubes so much that you enjoy them well before the two year mark. The box can be left at room temperature or in the freezer during the time before they expire (they’re shelf-stable).
HOW MANY CUBES PER BOX?
We offer each flavor in 6-Cube or 12-Cube packs.
CAN YOU USE DIFFERENT KINDS OF LIQUOR THAN THE ONES SUGGESTED ON THE BOX?
Yes, and we encourage it. While each flavor was designed with a classic cocktail in mind, we love experimentation. Make each drink your own.
HOW MUCH LIQUOR SHOULD BE PAIRED WITH EACH CUBE?
Each cube is designed to be paired with one shot (1.5 oz) of liquor or 4 - 8ozs of seltzer.
HOW BIG OF A DRINK DOES EACH CUBE MAKE?
Each cube (1 oz) is designed to be paired with one shot (1.5 oz) of liquor or seltzer. So, .5 ozs. Classic cocktails were much smaller than the giant ones that you'll see in many places today.
DO I NEED A SHAKER OR ANY OTHER TOOLS TO USE THESE?
The fastest way to get a frozen cube to melt is by pairing it with alcohol in a shaker and shaking vigorously for about 15-20 seconds until the cube is completely melted. However, we’ve seen people use everything from a shaker to a pyrex measuring cup with a spatula. There are no rules here and we don't judge.
WHERE CAN I BUY HERB & LOU’S?
You can grab cubes here at herbandlous.com, or at Neiman Marcus, Williams Sonoma, Uncommon Goods & more listed on our homepage.
DO YOU OFFER CORPORATE DISCOUNTS?
No better way to thank your employees than making sure they can elevate their after work experience with a delicious mixed drink. Reach out to us at customerservice@herbandlous.com and we’ll be happy to chat about a corporate discount for your team.
I’M A RETAILER, HOW CAN I CARRY THESE IN MY STORE?
We’d love to hear from you. Please click on the Wholesale link in top navigation or reach out to sales@herbandlous.com.
What is your Refund Policy?
Our Refund Policy can be found here.
What is your Shipping Policy?
Our Shipping Policy can be found here.