FAQs

WHO ARE HERB AND LOU?

Herb and Lou are our grandfathers. This company is a tribute to them. Learn more about them here.

DO THE CUBES HAVE ALCOHOL IN THEM?

No. Our infused cube are alcohol-free, and are meant to be mixed with either alcohol for cocktails or seltzer for mocktails. 

ARE THE VEGETARIAN/VEGAN FRIENDLY?

Yes. There are no animal products in the cubes.

ARE THE CUBES GLUTEN-FREE?

There’s no gluten in our products, but they are not certified gluten-free.

ARE THE CUBES KOSHER?

Although there are no non-Kosher ingredients used in our products, they are not Kosher certified.

ARE YOUR PRODUCTS MADE IN THE U.S.A.?

Yes, we’re proud to say that all Herb & Lou’s products aremade in the U.S.A.

DO THE CUBES COME FROZEN?

The cubes do not arrive frozen. They should be put in the freezerat least 24 hours before enjoying them.

SHOULD I STORE THE CUBES IN THE FREEZER?

We recommend storing them in the freezer so you always have themready to enjoy when the mood strikes. You can also store them in the pantry --just make sure you allow 24 hours for them to freeze before you want to use them.

HOW LONG UNTIL THEY EXPIRE?

Each box of cubes expires two years after its production date. You’ll see the date specific to your purchase on your box(es). Although we hope you like the cubes so much that you enjoy them well before the two year mark, the box can be left at room temperature or in the freezer during the time before they expire (they’re shelf-stable).

HOW MANY CUBES PER BOX?

We offer each flavor in 6 or 12 packs.

CAN YOU USE DIFFERENT KINDS OF LIQUOR THAN THE ONES SUGGESTED ON THE BOX?

Yes, and we encourage it. While each flavor was designed with a classic cocktail in mind, we encourage experimentation. Make each drink your own.

HOW MUCH LIQUOR SHOULD BE PAIRED WITH EACH CUBE?

Each cube is designed to be paired with one shot (1 oz) of liquor or seltzer. 

HOW BIG OF A DRINK DOES EACH CUBE MAKE?

Each cube (1 oz) is designed to be paired with one shot (1 oz) of liquor or seltzer. So, 2 oz.

DO I NEED A SHAKER OR ANY OTHER TOOLS TO USE THESE?

We’ve seen people use everything from a shaker to a pyrex measuring cup with a spatula. There are no rules here.

WHERE CAN I BUY HERB & LOU’S?

You can grab cubes here at herbandlous.com, or at Neiman Marcus, Williams Sonoma, Uncommon Goods & more listed on our homepage.

DO YOU OFFER CORPORATE DISCOUNTS?

No better way to thank your employees than making sure they can elevate their afterwork experience with a delicious mixed drink. Reach out to us at customerservice@herbandlous.com and we’ll be happy to chat about a corporate discount for your team. 

I’M A RETAILER, HOW CAN I CARRY THESE IN MY STORE?

We’d love to hear from you. Please reach out to sales@herbandlous.com.

WHAT’S YOUR RETURN POLICY?

We hope you love the cubes as much as we do, but on the off chance they’re not for you, please email customerservice@herbandlous.com with your order number and your feedback. We’ll be happy to offer you a refund and a suggestion about other products that may be a better fit for your tastebuds.