Terms of service

Terms of Service

Effective Date: June 11, 2025

Welcome to herbandlous.com — where elevated flavor meets elevated experiences. This website is operated by Herb & Lou’s, a proud member of the Supergalactic Brands (“SGB”) family.

By accessing or using our site and services—including placing an order, browsing our products, or signing up for updates—you agree to be bound by the terms and conditions set out below (the “Terms”). If you do not agree with these Terms, please do not use our services.

1. General Conditions

By using this site, you confirm that:

  • You are 21 years of age or older, or of legal age in your jurisdiction to purchase hemp-derived products.

  • You are using the Services only for lawful purposes.

  • You will not use the site to violate any laws, send malicious content, or disrupt other users' experience.

We reserve the right to deny or terminate access to anyone, at any time, for any reason—including if you're acting shady.

2. E-Commerce Platform

Our shop is powered by Shopify, which enables secure checkout, order tracking, and smooth digital operations. Your data may also be shared with Shopify and other trusted providers to fulfill orders and improve your experience. Learn more in our Privacy Policy.

3. Product Use & Compliance

Herb & Lou’s products are made with hemp-derived cannabinoids compliant with the 2018 Farm Bill, containing no more than 0.3% Δ9 THC by dry weight.

You are responsible for knowing and complying with your local laws before ordering. We reserve the right to cancel orders to restricted regions.

4. Order Accuracy & Billing

You agree to provide accurate purchase, shipping, and payment information. We may:

  • Cancel or limit orders at our discretion

  • Refuse any order suspected of fraud or abuse

  • Contact you if we need to verify info

Pricing may change without notice, but we’ll always keep it real.

5. Shipping & Delivery

Please refer to our Shipping Policy for details on delivery times, restrictions, and shipping carriers.

We are not responsible for delivery delays, lost packages marked as "Delivered," or customs holds.

6. Returns & Refunds

Check out our Return & Refund Policy for eligibility, timeframes, and how to submit a request. In short: unopened stuff = likely returnable. Used stuff = not so much.

7. Intellectual Property

All content on this site—text, graphics, branding, cocktail puns, etc.—is the intellectual property of Herb & Lou’s or SGB. You may not copy, modify, distribute, or use any of it without our express permission (and probably a high five, too).

8. User Content

If you post reviews, send ideas, or submit content, you give us permission to use it royalty-free across our brand channels (unless otherwise agreed). Just keep it respectful, relevant, and free of sketchy stuff.

9. Third-Party Services

This site may contain links to third-party websites or use embedded tools and plugins. We are not responsible for their content, terms, or vibes. Use them at your own risk.

10. Limitation of Liability

To the fullest extent allowed by law, Herb & Lou’s and SGB are not liable for any indirect, incidental, or consequential damages resulting from your use of our site or products.

All products and services are provided “as is” and “as available” without warranties of any kind.

11. Indemnification

You agree to indemnify and hold harmless Herb & Lou’s, SGB, and their employees, affiliates, and partners from any claims, liabilities, or expenses arising from your breach of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict of law principles.

13. Changes to These Terms

We may update these Terms at any time. The latest version will always be posted on this page, with an updated “Effective Date.” Continued use of the Services means you accept the revised Terms.

14. Contact Us

Have questions? Want to tell us a joke? Need help with an order?

📧 Email: contact@supergbrands.com
📞 Phone: (619) 663-5286