Privacy policy

Last updated: June 11, 2025

Herb & Lou’s is part of Supergalactic Brands (SGB) and powered by Shopify. We take your privacy seriously and outline how we collect, use, and share your personal information below.

When You Use Our Site, We May Collect:

  • Contact info: name, email, address, phone

  • Payment info: card details, billing/shipping data

  • Order history and preferences

  • Device/browser info and site usage data

  • Communications with customer support

How We Use It

  • To fulfill your orders and support your experience

  • For marketing (including across all SGB brands)

  • To prevent fraud and secure your account

  • To improve our site and personalize your experience

  • As required by law or for legal protection

Shopify Partnership

We use Shopify to host our store. Shopify also uses your information to improve platform services. Learn more at Shopify’s Privacy Policy and Shopify Privacy Portal.

Your Rights

Depending on your location, you may:

  • Request access, correction, deletion, or portability of your data

  • Opt out of marketing or targeted ads

  • Use Global Privacy Control signals in supported regions

You may opt out of communications or withdraw consent across all SGB brands by contacting us at hey@herbandlous.com.

📜 Terms of Service

Effective June 11, 2025

Welcome to Herb & Lou’s! By using our website or making a purchase, you agree to these terms:

1. Use of Services

You must be 21+ to purchase or use our products where legally required. We may refuse service or cancel orders at our discretion.

2. Product Use

All products are hemp-compliant under the 2018 Farm Bill and contain <0.3% THC. Check your local laws before ordering.

3. Pricing & Availability

We strive for accuracy but cannot guarantee all listings are error-free. We reserve the right to correct or cancel orders.

4. User Accounts

You are responsible for maintaining your login security. We recommend strong passwords and unique credentials.

5. Returns & Refunds

See our Return Policy for details.

6. Intellectual Property

All content on the site is owned by Herb & Lou’s and/or SGB and may not be reproduced without permission.

7. Third-Party Tools & Links

We may link to or use tools from other providers (e.g., Shopify, social media, ads). We are not responsible for their content or terms.

8. Governing Law

These terms are governed by the laws of the State of Colorado, USA.